jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Telecaller

salary 7,000 - 15,100 /month*
company-logo
job companyBharat Inovation
job location Saguna More, Patna
incentive₹100 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
10th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Telecaller to join our team at Bharat Inovation. The role offers ₹ 7,000 - ₹ 15,100 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-2 years of experience can apply for this Telecaller role.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹7,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Saguna More, Patna.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 5 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Saguna More, Patna.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Query Resolution with 0-2 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹7,000-₹15,000 per month. This is a Full Time job and has 5 openings.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 7000 - ₹ 15100

Regional Languages

Hindi

Contact Person

Saraswati

Interview Address

Pal Shatabdi Mall Saguna More 4th Floor, Saguna More, Patna
Posted a day ago
similar jobs

Apply to similar jobs

₹ 15,000 - 25,000 per month
Freelancing For Talentwing
Work from home
0 - 6 years Experience in Customer Support / TeleCaller
New
25 Openings
₹ 24,000 - 28,000 per month
Kamya Help Line Services Private Limited
Work from home
SkillsQuery Resolution, Domestic Calling
New
29 Openings
₹ 15,000 - 30,000 per month
Bunch Microtechnologies Private Limited
Work from home
SkillsQuery Resolution, Non-voice/Chat Process, Domestic Calling
New
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates