Telecaller

Duties and responsibilities

• Provide prompt and efficient responses to customer questions via phone, email, social media, and chat

• Address and resolve customer complaints or concerns in a professional and timely manner

• Maintain a high level of company product knowledge to effectively answer customer queries

• Identify opportunities to upsell or cross-sell products and services to customers

• Collaborate with other team members and departments to ensure customer satisfaction

• Keep accurate records of customer interactions and transactions in the CRM system

• Follow company policies and procedures when handling customer requests and issues

• Continuously strive to improve customer service skills and knowledge through training programs

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15500 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Banking Process.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at Banking Process
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.