We are looking for a Telecaller to join our team at Balaji Machinery. The role offers ₹12,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
ఇతర details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Telecaller job
What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have All Education levels with 1-1 years of experience and skills like Domestic Calling for this Telecaller job offered by Balaji Machinery in Samepur, Faridabad.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹13,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Samepur, Faridabad.
How many vacancies are there for this Telecaller job?
Ans : There are 5 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Samepur, Faridabad.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling with 1-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹13,000-₹25,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
మరింత చదవండి
ఇతర details
Incentives
No
No. Of Working Days
6
Skills Required
Domestic Calling
Shift
Day
Contract Job
No
Salary
₹ 13000 - ₹ 25000
Contact Person
Rohit Kumar
ఇంటర్వ్యూ అడ్రస్
Plot No.3, Samaypur Road, Sector-56, Near Pawan hospital, Samepur, Faridabad