Telecaller

Education: Graduate/Under Graduate

Experience: Open to Freshers

Location: South Delhi/Lado Sarai/Saket

Working Hours: 9:30 AM to 6:30 PM

Dear Candidates, we are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company.

You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities and Requirements:

1. Contact potential or existing customers to inform them about a product or service using scripts.

2. Answer questions about products or the company.

3. Ask questions to understand customer requirements and transfer the call to the senior. (Each call will be transferred to the TL).

4. Handle grievances to preserve the company's reputation.

5. Keep records of calls and sales and note useful information.

6. Should have Excellent Communication Skills and Convincing Power.

7. Customer service skills and high energy levels.

8. Excellent knowledge of English with reading, writing and speaking proficiency.

9. Ability to learn about products and services and describe/explain them to prospects.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.