Telecaller

Job Title: Domestic Customer Care Executive
Location: Guindy
Job Type: Customer Care Executive
Salary: ["As per industry standards"]

Job Summary

We are looking for a dedicated and customer-focused Domestic Customer Care Executive to handle inbound and outbound calls, resolve customer queries, and ensure high levels of customer satisfaction. The ideal candidate should possess excellent communication skills in [language(s) such as Hindi, English, Malayalam, Kannada, Telugu, etc.] and have a passion for helping people.

Key Responsibilities

• Handle incoming customer calls and respond to inquiries professionally.

• Provide accurate, valid, and complete information by using the right methods/tools.

• Resolve customer issues efficiently and escalate complex cases when required.

• Record customer interactions, transactions, comments, and complaints.

• Follow communication procedures, guidelines, and policies.

• Maintain a positive, empathetic, and professional attitude toward customers at all times.

• Meet personal/team targets for customer service metrics such as call handling time, customer satisfaction, etc.

Requirements

• 10+2 / Graduate in any discipline.

• Proven customer support experience or experience as a Client Service Representative is a plus.

• Excellent communication skills in [languages – e.g., Hindi and English].

• Ability to stay calm when customers are stressed or upset.

• Familiarity with CRM systems and practices is an advantage.

• Strong phone contact handling skills and active listening.

• Ability to multitask, prioritize, and manage time effectively.

Working Hours

• [E.g., 6 days/week, Rotational Shifts, Day Shift only, etc.]

Benefits

• Incentives and performance bonuses.

• Provident Fund (PF), ESI, Gratuity, etc.

• Training and career development opportunities.

• Employee discounts and rewards programs.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹23000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., AUTOSENSE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 60 Telecaller at AUTOSENSE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.