We are looking for a Telecaller to join our team at KAXTON - Garg Autocorp to handle customer calls, provide exceptional customer support and resolve queries related to Automobile. The role offers an attractive in-hand salary of ₹18,000 - ₹30,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Managing WhatsApp Business and dealing with customer enquiries.
Handling enquiries received through Indiamart, Instagram and other platforms.
Managing after-sales services in terms of warranty and claims and customer support
Managing and co-ordinating dispatch of goods and receiving of goods.
Maintaining customer records and ensuring timely follow-ups.
Job Requirements:
The minimum qualification for this role is Diploma and 1 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.