Telecaller

15,000 - 18,000 /month

Aswini Homeo & Ayurvedic Products Private

Moosapet, Hyderabad

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Telugu

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Aswini Homeo & Ayurvedic Products Private. This role involves handling calls and addressing queries and concerns related to E Commerce. The role offers ₹15,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

1. Handle customer interactions via calls, email, and chat in a professional manner

2. Contact customers to verify delivery addresses before order dispatch

3. Coordinate and process order cancellations, returns, and refunds

4. Assist customers with order placement, tracking, and product information

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Moosapet, Hyderabad.
How many vacancies are there for this Telecaller job?
Ans : There is 1 vacancy for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Moosapet, Hyderabad.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 1 openings.