We are looking for a Telecaller to join our team at Asia Book Of Records Foundation. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹10,000 - ₹25,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
ఇతర details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Telecaller job
What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹10,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rithala, Delhi.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Rithala, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
మరింత చదవండి
ఇతర details
Incentives
No
No. Of Working Days
6
Skills Required
Computer Knowledge, Query Resolution, Non-voice/Chat Process, COMMUNICATION SKILLS
Shift
Day
Contract Job
No
Salary
₹ 10000 - ₹ 25000
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Annu Krishna Bhardwaj
ఇంటర్వ్యూ అడ్రస్
Building No. 214, 2nd Floor Near Old State Bank, Rithala, Delhi