Telecaller

ob Summary:

ASCO Motors is looking for a proactive and customer-focused Calling Executive to manage Sales and Service customer interactions. The candidate will be responsible for lead handling, follow-ups, feedback calls, and daily reporting to ensure high customer satisfaction and conversion rates.

Key Responsibilities:

• Make outbound calls to Sales & Service customers for follow-ups.

• Handle suspect leads and telephonic leads effectively.

• Send walk-in reminders and WhatsApp welcome messages within defined TAT.

• Conduct Service & Sales quality feedback calls.

• Coordinate appointment confirmations and customer engagement.

• Maintain daily reporting of:

• Appointments

• Turn-ups

• Retails

• Maintain proper customer data and update CRM regularly.

Required Skills:

• Good communication skills (Hindi & basic English).

• Basic knowledge of MS Excel / CRM systems.

• Strong follow-up and convincing skills.

• Customer service-oriented attitude.

• Ability to work in a target-driven environment.

Eligibility:

• Minimum 12th Pass / Graduate preferred.

• Prior experience in tele-calling / automobile dealership will be an advantage.

• Freshers with good communication skills may also apply.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.