Telecaller

Key Responsibilities of a Telecaller:

• Outbound Calling:

  Making calls to potential customers to introduce products or services, explain their features and benefits, and persuade them to make a purchase or schedule a follow-up. 

• Inbound Handling:

  Addressing customer inquiries, resolving complaints, and providing information about products and services. 

• Lead Generation:

  Identifying potential customers and gathering information to pass on to the sales team. 

• Sales Support:

  Assisting with the sales process by providing product information, addressing concerns, and potentially closing sales. 

• Customer Service:

  Providing excellent customer service by resolving issues, answering questions, and building positive relationships. 

• Record Keeping:

  Maintaining accurate records of customer interactions, updating databases, and tracking progress. 

• Following Up:

  Following up with leads and customers to ensure satisfaction and encourage repeat business. 

Essential Skills for Telecallers:

• Communication Skills: Strong verbal communication skills, including clear articulation, active listening, and persuasive language. 

• Interpersonal Skills: Ability to build rapport with customers, handle objections, and create a positive customer experience. 

• Persuasion and Negotiation: Ability to influence customer decisions and close sales. 

• Product Knowledge: Thorough understanding of the products or services being offered. 

• Time Management: Ability to manage a high volume of calls and prioritize tasks effectively. 

• Computer Skills: Basic computer skills for using databases and CRM systems. 

• Resilience: Ability to handle rejection and maintain a positive attitude. 

Types of Telecallers:

• Sales Telecallers: Focus on generating sales and closing deals.

• Customer Service Telecallers: Focus on handling customer inquiries, complaints, and providing support.

• Lead Generation Telecallers: Focus on identifying and qualifying potential customers.

• Fundraising Telecallers: Focus on soliciting donations for a cause. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Post Graduate and above and above with 3 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., ART OF LIVING HR.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 3 Telecaller at ART OF LIVING HR
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.