Telecaller

1,000 - 8,000 /month

Anmol Mishra

Work from home

6 - 48 months Experience in Customer Support / TeleCaller

2 Openings

Work From Home

Part Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Healthcare

12th Pass and above

Females Only

Flexible Shift

Internet Connection, Aadhar Card

Job Description

We are looking for a Lead Follow-Up Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns. The role offers ₹1000 - ₹8000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 30 week during the Flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Telecaller job

What qualifications and experience are required for this Telecaller position?
Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience and skills like Domestic Calling, Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹1,000-₹8,000 per month. This is a Part Time job.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller job?
Ans : There are 2 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-4 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Talcher, Angul.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 1-4 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹1,000-₹8,000 per month. This is a Part Time job and has 2 openings.