Telecaller

15,000 - 25,000 /month

Angel Brokings

Badarpur, Delhi

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Stock Market / Mutual Funds

Languages: Hindi

10th Pass and above

Females Only

6 days working | Rotational Shift

Job Benefits: Meal, Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card

Job Description

Job Title: Telecaller Cum Chat Process Executive

Job Summary

We are looking for a dynamic and customer-focused Telecaller Cum Chat Process Executive to handle both inbound/outbound calls and online chat interactions. The ideal candidate will be responsible for engaging with customers, resolving queries, promoting services, and ensuring a high level of customer satisfaction across communication channels.

Key Responsibilities

Handle inbound and outbound calls in a professional and courteous manner
Respond to customer queries via chat (website, WhatsApp, or other platforms)
Provide accurate information about products, services, and offers
Generate leads and follow up with potential customers
Maintain proper records of customer interactions and transactions
Resolve customer complaints effectively and escalate issues when necessary
Coordinate with internal teams for issue resolution and updates
Ensure excellent customer experience across all touchpoints

Required Skills & Qualifications

Good communication skills in Hindi and English (both verbal and written)
Basic computer knowledge and typing skills
Ability to multitask between calls and chat processes
Strong problem-solving and interpersonal skills
Customer-oriented approach with a positive attitude
Prior experience in telecalling, customer support, or chat process is preferred

Education

Minimum: 10th Pass
Graduate preferred

Experience

Fresher or experienced candidates can apply
0–2 years of experience in customer service/telecalling/chat support preferred

Salary & Benefits

Competitive salary + performance incentives
Training and skill development
Friendly and supportive work environment
Growth opportunities within the organization

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Badarpur, Delhi.
How many vacancies are there for this Telecaller job?
Ans : There are 25 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-2 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Badarpur, Delhi.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 25 openings.