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Telecaller

salary 12,000 - 25,000 /month
company-logo
job companyAmericancare At Home
job location Kakrola, Delhi
job experience2 - 4 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Software & IT Services
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team . The role offers ₹12,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 2 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Telecaller job

  1. Who is eligible to apply for this Telecaller job at Americancare At Home?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Telecaller job offered by Americancare At Home.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹25,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kakrola, Delhi.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Computer Knowledge.
  8. Where is this job located?
    Ans : This Telecaller job is located in Kakrola, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 2-4 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹12,000-₹25,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team

Interview Address

Plot No. 130, 1st Floor , Kakrola, Delhi
Posted 6 days ago
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