Telecaller

12,000 - 18,000 /month

Akasa Finance Limited

Naya Raipur, Raipur

3 - 4 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

📌 Job Title: Tele-Caller – Collection Executive

🏢 Job Summary:

We are seeking a motivated and target-driven Tele-Caller to join our Collection team. The candidate will be responsible for contacting customers to recover outstanding payments, negotiating repayment options, and maintaining accurate call records while ensuring a positive customer experience.

🎯 Key Responsibilities:

Make outbound calls to customers regarding overdue payments
Follow up regularly to ensure timely collection of dues
Negotiate payment terms within company guidelines
Explain outstanding balances, penalties, and due dates clearly
Update customer payment status in CRM/software
Maintain daily call logs and collection reports
Meet assigned monthly collection targets
Escalate complex cases or disputes to the supervisor

🛠 Required Skills:

Good communication and convincing skills
Strong negotiation ability
Ability to handle pressure and meet targets
Basic computer knowledge (MS Office/ MS Excel)
Good listening and problem-solving skills
Professional and polite attitude

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 4 years of experience.

More about this Telecaller job

What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have a Graduate and above qualification with 3-4 years of experience and skills like Computer Knowledge, Query Resolution for this Telecaller job offered by Akasa Finance Limited in Naya Raipur, Raipur.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹12,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Naya Raipur, Raipur.
How many vacancies are there for this Telecaller job?
Ans : There are 3 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 3-4 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Naya Raipur, Raipur.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 3-4 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 3 openings.