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Telecaller

salary 15,000 - 21,000 /month
company-logo
job companyAkaasa Consulting Services
job location Airport Area, Gorakhpur
job experience0 - 3 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Telecaller to join our team at Akaasa Consulting Services. The role offers ₹15000 - ₹21000 and involves managing customer calls, delivering outstanding customer service related to Any Industory. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹21000 per month that depends on your interview. It's a Full Time job in Gorakhpur.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Akaasa Consulting Services.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 25 Telecaller at Akaasa Consulting Services
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Inbond, Outbond, Good Communication Skills

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 21000

Regional Languages

Hindi

English Proficiency

No

Contact Person

Disha
Posted 4 hours ago
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Job Hai > Jobs in Gorakhpur > Customer Support / TeleCaller Jobs in Gorakhpur > Telecaller