Telecaller

8,000 - 15,000 /month

Ahmad Brothers And Developers

Aajam Nagar, Darbhanga

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Meal

Job Description

We are looking for a Telecaller to join our team at Ahmad Brothers And Developers. The role offers ₹ 8,000 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹8,000-₹15,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Aajam Nagar, Darbhanga.
How many vacancies are there for this Telecaller job?
Ans : There are 10 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-2 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Telecaller position is Aajam Nagar, Darbhanga.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Full Time job and has 10 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Meal

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

Salary

₹ 8000 - ₹ 15000

Contact Person

Naqui

Interview Address

कोहिनूर टेस्ट एण्ड ट्रेनिंग सेंटर - पहला मंजिल कोहिनूर वस्त्रयाले के ऊपर, डॉ इफ़्तेख़ार अहमद क्लिनिक के बिल्कुल सामने,जामा मस्जिद एवं बाजार समिति रोड के बिल्कुल निकट, बाजार रोड, शिवधारा, दरभंगा - बिहार - 846004, Aajam Nagar, Darbhanga

Posted 2 days ago