Telecaller

Job Summary:

We are looking for a confident and persuasive Telecaller to contact potential and existing customers by phone to inform them about our products/services, generate sales, or collect feedback. The ideal candidate should be an excellent communicator with great customer service skills and the ability to handle rejection professionally.

Key Responsibilities:

• Make outbound calls to prospective customers.

• Respond to incoming calls from customers to address inquiries, resolve complaints, or provide product information.

• Understand customer needs and offer solutions based on company offerings.

• Maintain records of calls and customer interactions in a CRM or database.

• Follow up with leads and prospects.

• Achieve daily/weekly/monthly call and conversion targets.

• Handle objections and convince potential customers.

• Provide feedback to the team on customer needs, problems, interests, and trends.

Requirements:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Previous experience in telecalling, customer service, or sales is an advantage.

• Excellent communication and interpersonal skills.

• Fluent in [insert languages as required: English, Hindi, etc.].

• Basic computer knowledge and ability to use CRM software.

• Good listening and problem-solving skills.

• Patience and the ability to handle pressure.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹7000 - ₹10000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Afaq Medicals.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Afaq Medicals
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.