Telecaller

Job Title: Telecaller – Debt Recovery (Kannada & Tamil)

Location: A.S.Rao Nagar ECIL
Department: Collections / Recovery
Employment Type: Full-time

Job Summary:

We are seeking a proactive and persuasive Telecaller who can communicate fluently in Kannada and Tamil to join our debt recovery team. The role involves contacting customers with overdue payments, explaining outstanding balances, and ensuring timely collection while maintaining professionalism and empathy.

Key Responsibilities:

• Make outbound calls to customers in Kannada and Tamil regarding overdue payments.

• Remind and convince customers to clear their pending dues in a polite and professional manner.

• Maintain daily call records and update recovery status in the system.

• Negotiate payment arrangements or settlements as per company policy.

• Coordinate with the field collection team when required.

• Escalate complex or non-responsive cases to the team leader or manager.

• Meet daily and monthly recovery targets.

• Ensure compliance with company policies and maintain confidentiality of customer data.

Requirements:

• Languages: Fluency in Kannada and Tamil (mandatory).

• Education: Minimum 10+2 or any graduate degree.

• Experience: 0–2 years in collections / recovery / telecalling (freshers can apply).

• Good communication, negotiation, and convincing skills.

• Basic computer knowledge for data entry and reporting.

• Ability to handle pressure and meet collection targets.

• Positive attitude, discipline, and teamwork mindset.

Benefits:

• Fixed salary with attractive incentives based on performance.

• Training and support from experienced professionals.

• Opportunity to grow within the organization.

• Supportive and target-driven work culture.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹19000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Adonai Financial Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at Adonai Financial Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.