We are looking for a Telecaller for Regional language to join our team at Adonai Financial Services. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Core Calling & Recovery Duties
Make high-volume daily outbound calls to customers with pending EMI or loan dues.
Communicate clearly and persuasively using the customer's preferred regional language to build quick rapport.
Remind customers clearly about due dates, outstanding balances, and payment penalties.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.