Telecaller

Job Summary

We are seeking a skilled and motivated Telecaller to join our team at A G Enterprises. The ideal candidate will be responsible for contacting potential and existing clients, promoting our glow sign board services, and maintaining accurate records using basic computer skills, including proficiency in Microsoft Excel, PowerPoint, and Word. The role requires excellent communication skills and a proactive approach to customer engagement.

Key Responsibilities

• Client Outreach: Make outbound calls to prospective and existing clients to promote A G Enterprises' glow sign board services and generate leads.

• Customer Support: Address client inquiries, provide information about services, and resolve basic concerns to ensure customer satisfaction.

• Data Management: Maintain accurate and up-to-date records of client interactions, leads, and follow-ups using Microsoft Excel.

• Presentation Preparation: Assist in creating professional presentations for client proposals or internal use using Microsoft PowerPoint.

• Documentation: Prepare and manage basic reports, correspondence, and documentation using Microsoft Word.

• Follow-Up: Schedule follow-up calls and coordinate with the sales team to ensure timely client engagement.

• Database Maintenance: Update and maintain client contact databases, ensuring accuracy and organization.

• Team Collaboration: Work closely with the sales and marketing teams to align on campaign goals and client requirements.

Required Skills and Qualifications

• Basic Computer Knowledge: Proficiency in Microsoft Excel, PowerPoint, and Word for data entry, presentation creation, and documentation.

• Communication Skills: Excellent verbal and written communication skills to interact professionally with clients.

• Customer Service Orientation: Polite, patient, and customer-focused approach to handling inquiries and resolving issues.

• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.

• Education: Minimum of a high school diploma or equivalent; additional qualifications in office administration or related fields are a plus.

• Experience: Prior experience in telecalling, customer service, or a similar role is preferred but not mandatory.

• Language Proficiency: Fluency in English and Hindi; knowledge of additional regional languages is an advantage.

Preferred Skills

• Familiarity with CRM software or basic data entry tools.

• Ability to work in a fast-paced environment and meet call targets.

• Basic understanding of the signage or advertising industry.

Work Environment

• Location: [Z-24, Okhla P-2, New Delhi]

• Work Hours: [Full-time, 10 AM to 7 PM, Monday to Saturday]

• Reporting To: Sales Manager or Team Lead

• Whatsapp :- 9953279058 / send resume

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹14000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., A G ENTERPRISES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at A G ENTERPRISES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.