We are looking for a Telecaller to join our team Ndmeaa Technology to handle customer calls, provide exceptional customer support and resolve queries . The role offers in-hand salary of 8k-12k and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduation. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.