Telecaller

Location: Preet Vihar

Salary: ₹10,000 – ₹13,000

Job Type: Full-time | Voice Process / Customer Handling

About the Role:

We are looking for a polite and detail-oriented Telecaller – Survey & Feedback Executive to handle outbound calls for customer surveys and feedback collection. The role also involves accurate data entry and data management using Excel.

Key Responsibilities:

• Make outbound calls to customers for survey and feedback collection

• Ask questions clearly and record responses accurately

• Maintain and update call data, feedback, and survey reports in Excel

• Ensure proper data entry, data verification, and data management

• Handle customer interactions professionally and politely

• Share daily/weekly call and data reports with the team

• Maintain confidentiality and accuracy of customer information

Requirements & Skills:

• Experience: 0–1 years in telecalling or customer service

• Education: Minimum 12th pass

• Good communication in Hindi; basic English required

• Clear and confident calling skills

• Basic knowledge of MS Excel (data entry, formatting, simple reports)

• Attention to detail and accuracy

• Freshers with good communication skills can also apply

• Basic understanding of customer data handling

• Ability to work with targets and deadlines

Why Join Us?

• Work-from-home flexibility

• Fixed salary with performance-based growth opportunities

• Supportive work environment

• Opportunity to build a career in sales and customer handling

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.