A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
14,000 - 17,000 /month*
Writer
Alwarpet, Chennai
₹2,000 incentives included
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
Job Description – Tamil Voice Process (Inbound)
Job Title: Customer Support Executive – Tamil Voice Process
Location: Alwarpet, Chennai
Work Mode: Work From Office (WFO)
Job Summary
We are looking for enthusiastic and customer-oriented candidates to join our Tamil Inbound Voice Process team. The selected candidates will handle incoming customer calls, understand their queries, and provide appropriate resolutions while ensuring a positive customer experience.
Roles and Responsibilities
Handle incoming customer calls and assist customers with their queries.
Understand customer concerns and provide accurate information and resolutions.
Maintain professional and effective communication with customers.
Record customer interactions and update details in the system.
Escalate unresolved issues to the concerned team when required.
Ensure customer satisfaction through polite and timely support.
Eligibility Criteria
Education: 12th Pass / Any Graduate.
Language: Good Tamil communication skills.
Age Limit: Below 30 years.
Experience: Freshers and experienced candidates can apply.
Work Mode: Work From Office.
Must be comfortable working rotational shifts, including night shifts.
Salary and Benefits
Take-Home Salary: ₹15,000 per month.
Shift: Rotational shifts.
Week Off: Rotational.
