Telecaller Inbound

15,500 - 18,000 /month

Tech Mahindra

Nehru Nagar, Ahmedabad

Freshers in Customer Support / TeleCaller

40 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Telecaller Inbound to join our team MNC Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15500 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller Inbound job

What is the eligibility criteria to apply for this Telecaller Inbound job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15500 - ₹18000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Telecaller Inbound job?
Ans: This Telecaller Inbound job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller Inbound job?
Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., Tech Mahindra.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller Inbound role?
Ans: There is an immediate opening of 40 Telecaller Inbound at Tech Mahindra
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller Inbound job?
Ans: This Telecaller Inbound job has Rotational Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Non-voice/Chat Process

Shift

Rotational

Salary

₹ 15500 - ₹ 18000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Arif Khan

Interview Address

Nehru Nagar, Ahemdabad

Posted a day ago

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Job Hai > Jobs in Ahmedabad > Customer Support / TeleCaller Jobs in Ahmedabad > Telecaller Inbound