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Telecaller Inbound

salary 15,000 - 18,000 /month
company-logo
job companyStep Forward Hr Placement
job location Sector 63 Noida, Noida
job experience6+ months Experience in Customer Support / TeleCaller
4 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Telugu, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Laptop/Desktop

Job Description

We are looking for a Telecaller Inbound to join our team at Step Forward Hr Placement. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Telecaller Inbound job

  1. What is the eligibility criteria to apply for this Telecaller Inbound job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Noida.
  3. How many working days are there for this Telecaller Inbound job?
    Ans: This Telecaller Inbound job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller Inbound job?
    Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., Step Forward Hr Placement.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller Inbound role?
    Ans: There is an immediate opening of 4 Telecaller Inbound at Step Forward Hr Placement
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller Inbound job?
    Ans: This Telecaller Inbound job has Day Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6 days working

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Regional Languages

Telugu, Kannada

English Proficiency

No

Contact Person

Rajni Sharma

Interview Address

Sec-63, Noida
Posted 2 days ago
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