Telecaller Inbound

13,000 - 18,000 /month*

Spring Raise Services

Moti Nagar, Delhi

₹2,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Healthcare

12th Pass and above

All genders

6 days working | Night Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Telecaller Inbound to join our team at Spring Raise Services. The role offers ₹13000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working w

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller Inbound job

What skills and experience do you need for this Telecaller Inbound job?
Ans : To apply for this Telecaller Inbound job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-2 years of experience.
What salary is offered for this Telecaller Inbound job?
Ans : The salary for this Telecaller Inbound job ranges between ₹13,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Moti Nagar, Delhi.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What does the role of Telecaller Inbound involve?
Ans : As a Telecaller Inbound, your work will involve skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller Inbound job is located in Moti Nagar, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Telecaller Inbound job.
Why should you apply for this Telecaller Inbound job?
Ans : This Telecaller Inbound job offers a salary between ₹13,000-₹18,000 per month. This is a Full Time opportunity and has 25 openings available.