Telecaller Inbound

10,000 - 20,000 /month

Sp Capital Services

Benz Circle, Vijayawada

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Motor Insurance

Languages: Telugu

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Inbound to join our team at Sp Capital Services. The role offers ₹10000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Motor Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller Inbound job

Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Telecaller Inbound role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹20,000 per month in this Telecaller Inbound position.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Benz Circle, Vijayawada.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 50 vacancies for this Telecaller Inbound role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-2 years of experience are eligible to apply for this Telecaller Inbound role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Telecaller Inbound, you will work on skills like Domestic Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is Benz Circle, Vijayawada.
Who is the right fit for this Telecaller Inbound job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Telecaller Inbound job.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 50 openings.