Telecaller Inbound

15,000 - 25,000 /month

Skyway Solution

Phase 1 Sector 57 Mohali, Mohali

6 - 36 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Job Description

We are looking for a Telecaller Inbound to join our team at Skyway Solution. The role offers ₹15,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Telecaller Inbound job

What qualifications and experience are required for this Telecaller Inbound position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Inbound job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase 1 Sector 57 Mohali, Mohali.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 50 vacancies for this Telecaller Inbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is Phase 1 Sector 57 Mohali, Mohali.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 50 openings.