Telecaller Inbound

18,000 - 25,600 /month

Sky Gourmet Private Limited

Ausanpur, Varanasi

Freshers in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Life Insurance

Languages: Hindi

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Telecaller Inbound to join our team at Sky Gourmet Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹18000 - ₹25600 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller Inbound job

What is the eligibility criteria to apply for this Telecaller Inbound job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹25500 per month that depends on your interview. It's a Full Time job in Varanasi.
How many working days are there for this Telecaller Inbound job?
Ans: This Telecaller Inbound job will have 5 working days.
Are there any charges applicable while applying or joining this Telecaller Inbound job?
Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., Sky Gourmet Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller Inbound role?
Ans: There is an immediate opening of 10 Telecaller Inbound at Sky Gourmet Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller Inbound job?
Ans: This Telecaller Inbound job has Day Shift.