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Telecaller Inbound

salary 20,000 - 30,000 /month
company-logo
job companySingh Trading Company
job location Work from home
job experience0 - 2 years Experience in Customer Support / TeleCaller
25 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Telecaller Inbound to join our team at Singh Trading Company. The role offers ₹ 20,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller Inbound job

  1. Can freshers or experienced candidates apply for this Telecaller Inbound role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller Inbound role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller Inbound job ranges between ₹20,000-₹30,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Rotational shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Telecaller Inbound job?
    Ans : There are 25 vacancies for this Telecaller Inbound role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Telecaller Inbound position is Maharani Colony, Patna.
  8. What makes this Telecaller Inbound job a good opportunity?
    Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Both job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Contact Person

Sonia
Posted 7 days ago

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Job Hai > Jobs in Patna > Customer Support / TeleCaller Jobs in Patna > Telecaller Inbound