Telecaller Inbound

12,000 - 19,000 /month

Shreshrey Card Services Private Limited

Sector 63 Noida, Noida

Freshers in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecaller Inbound to join our team at Shreshrey Card Services Private Limited. The role offers ₹ 12,000 - ₹ 19,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller Inbound job

Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have All Education levels can apply for this Telecaller Inbound role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹19,000 per month in this Telecaller Inbound position.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 99 vacancies for this Telecaller Inbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller Inbound, you will work on skills like Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is Sector 63 Noida, Noida.
Who is the right fit for this Telecaller Inbound job?
Ans : A candidate having skills like Domestic Calling, Query Resolution is the right fit for this Telecaller Inbound job.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹12,000-₹19,000 per month. This is a Full Time job and has 99 openings.