Telecaller Inbound

12,000 - 14,000 /month

Shivam Enterprises

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Work From Home

Part Time

Job Highlights

Industry Type: Banking

10th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Inbound to join our team at Shivam Enterprises. The role offers ₹12000 - ₹14000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller Inbound job

Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Telecaller Inbound role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹14,000 per month in this Telecaller Inbound position.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 20 vacancies for this Telecaller Inbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is Anand Nagar, Delhi.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹12,000-₹14,000 per month. This is a Part Time job and has 20 openings.