Telecaller Inbound

12,000 - 17,000 /month*

Shivam Enterprises

Work from home

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Work From Home

Part Time

Job Highlights

Industry Type: Banking

Languages: Hindi

10th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Inbound to join our team at Shivam Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 12,000 - ₹ 17,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller Inbound job

Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Telecaller Inbound role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹17,000 per month in this Telecaller Inbound position.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 5 vacancies for this Telecaller Inbound role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-1 years of experience are eligible to apply for this Telecaller Inbound role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is Abbas Nagar, Bhopal.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹12,000-₹17,000 per month. This is a Part Time job and has 5 openings.