Telecaller Inbound

14,000 - 30,000 /month

Sheevam Trading Company

Boring Road, Patna

0 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

10th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecaller Inbound to join our team at Sheevam Trading Company. The role offers ₹14000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecaller Inbound job

What skills and experience do you need for this Telecaller Inbound job?
Ans : To apply for this Telecaller Inbound job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹30,000 per month in this Telecaller Inbound position.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Boring Road, Patna.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 0-3 years of experience can apply for this Telecaller Inbound job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Telecaller Inbound, you will work on skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Telecaller Inbound job is located in Boring Road, Patna.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience is ideal for this Telecaller Inbound job.
Why should you apply for this Telecaller Inbound job?
Ans : This Telecaller Inbound job offers a salary between ₹14,000-₹30,000 per month. This is a Full Time opportunity and has 25 openings available.