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Telecaller Inbound

salary 15,000 - 20,000 /month
company-logo
job companyNavfin
job location Alpha Greater Noida, Greater Noida
job experience6 - 48 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller Inbound to join our team at Navfin. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Telecaller Inbound job

  1. What are the eligibility criteria for this Telecaller Inbound job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience and skills like Computer Knowledge, Domestic Calling for this Telecaller Inbound job offered by Navfin in Alpha Greater Noida, Greater Noida.
  2. What salary is offered for this Telecaller Inbound job?
    Ans : The salary for this Telecaller Inbound job ranges between ₹15,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Alpha Greater Noida, Greater Noida.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
  7. What does the role of Telecaller Inbound involve?
    Ans : As a Telecaller Inbound, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller Inbound job is located in Alpha Greater Noida, Greater Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-4 years of experience is ideal for this Telecaller Inbound job.
  10. Why should you apply for this Telecaller Inbound job?
    Ans : This Telecaller Inbound job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Contact Person

HR Team

Interview Address

alpha 1, Alpha Greater Noida, Greater Noida
Posted a day ago
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