We are looking for a Telecaller Inbound to join our team at Nava Designs Private Limited. The role offers ₹13,500 - ₹18,600 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Telecaller Inbound job
What is the eligibility criteria to apply for this Telecaller Inbound job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13500 - ₹18500 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Telecaller Inbound job?
Ans: This Telecaller Inbound job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller Inbound job?
Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., Nava Designs Private Limited.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Telecaller Inbound role?
Ans: There is an immediate opening of 20 Telecaller Inbound at Nava Designs Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller Inbound job?
Ans: This Telecaller Inbound job has Day Shift.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
Insurance, PF
Skills Required
Computer Knowledge, Domestic Calling
Shift
Day
Salary
₹ 13500 - ₹ 18600
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Sourav singh
Interview Address
A-1/6, 3rd Floor, South Delhi, Panchsheel Enclave, Delhi