Telecaller Inbound

13,000 - 17,000 /month

Hr Consulting Company

Gachibowli, Hyderabad

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Banking

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Meal, PF

Job Description

We are looking for a Inbound Voice process to join our team IDBI. The role offers Rs 13,500 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduation and Freshers. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days in a week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller Inbound job

Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have a Graduate and above qualification can apply for this Telecaller Inbound role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Inbound job ranges between ₹13,000-₹17,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gachibowli, Hyderabad.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 50 vacancies for this Telecaller Inbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is Gachibowli, Hyderabad.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹13,000-₹17,000 per month. This is a Full Time job and has 50 openings.