Telecaller Inbound

22,000 - 24,000 /month

Gopalkrishna Enterprises

Work from home

Freshers in Customer Support / TeleCaller

5 Openings

Work From Home

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Inbound to join our team at Gopalkrishna Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹22,000 - ₹24,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller Inbound job

What skills and experience do you need for this Telecaller Inbound job?
Ans : To apply for this Telecaller Inbound job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Inbound job ranges between ₹22,000-₹24,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 5 vacancies for this Telecaller Inbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What are the key responsibilities of this Telecaller Inbound job?
Ans : As a Telecaller Inbound, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is Kankarbagh, Patna.
Who is the right fit for this Telecaller Inbound job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process is the right fit for this Telecaller Inbound job.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹22,000-₹24,000 per month. This is a Both job and has 5 openings.