Telecaller Inbound

14,440 - 18,000 /month

Funfirst Global Skillers Private Limited

B Block Sector-63 Noida, Noida

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

Diploma and above

Males Only

6 days working | Rotational Shift

ITI, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Inbound to join our team at Funfirst Global Skillers Private Limited. The role offers ₹14440 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller Inbound job

Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have a Diploma and above qualification can apply for this Telecaller Inbound role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹18,000 per month in this Telecaller Inbound position.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in B Block Sector-63 Noida, Noida.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification can apply for this Telecaller Inbound role. No prior experience is required.
Where is this job located?
Ans : This Telecaller Inbound job is located in B Block Sector-63 Noida, Noida.
Why should you apply for this Telecaller Inbound job?
Ans : This Telecaller Inbound job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 50 openings available.