Telecaller Inbound

13,000 - 19,000 /month

Fincore Hr Solutions

Work from home

Freshers in Customer Support / TeleCaller

10 Openings

Work From Home

Full Time/Part Time

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Telecaller Inbound to join our team at Fincore Hr Solutions. The role offers ₹13,000 - ₹19,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller Inbound job

Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Telecaller Inbound role.
What salary is offered for this Telecaller Inbound job?
Ans : The salary for this Telecaller Inbound job ranges between ₹13,000-₹19,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Rotational shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 10 vacancies for this Telecaller Inbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is Mohan Nagar, Ghaziabad.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹13,000-₹19,000 per month. This is a Both job and has 10 openings.