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Telecaller Inbound

salary 16,000 - 22,000 /month
company-logo
job companyExcellence Hiring Solution Private Limited
job location Netaji Subhash Place, Delhi
job experience1 - 6 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Software & IT Services
qualification
12th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecaller Inbound to join our team at Excellence Hiring Solution Private Limited. The role offers ₹ 16,000 - ₹ 22,000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Telecaller Inbound job

  1. What qualifications and experience are required for this Telecaller Inbound position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience and skills like Domestic Calling, Query Resolution.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller Inbound job ranges between ₹16,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Netaji Subhash Place, Delhi.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-6 years of experience can apply for this Telecaller Inbound job. Only female candidates can apply.
  7. What are the key responsibilities of this Telecaller Inbound job?
    Ans : As a Telecaller Inbound, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller Inbound job is located in Netaji Subhash Place, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-6 years of experience is ideal for this Telecaller Inbound job.
  10. Why should you apply for this Telecaller Inbound job?
    Ans : This Telecaller Inbound job offers a salary between ₹16,000-₹22,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 22000

Contact Person

Neha nainiwal

Interview Address

Adarsh Nagar, Adarsh Nagar, Delhi
Posted 16 hours ago
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