Telecaller Inbound

Key Responsibilities:

• Handle high volumes of incoming calls in a timely and professional manner.

• Identify customers’ needs, clarify information, and provide appropriate solutions.

• Resolve customer queries, complaints, or issues efficiently.

• Maintain accurate records of customer interactions in the CRM system.

• Follow communication scripts, policies, and procedures.

• Provide detailed information about the company’s products, services, and promotions.

• Escalate unresolved issues to the appropriate internal teams.

• Meet or exceed call quality and customer satisfaction targets.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller Inbound job

1. What is the eligibility criteria to apply for this Telecaller Inbound job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹17000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Telecaller Inbound job?
   Ans: This Telecaller Inbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Inbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., EMTA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Inbound role?
   Ans: There is an immediate opening of 50 Telecaller Inbound at EMTA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller Inbound job?
   Ans: This Telecaller Inbound job has Rotational Shift.