Telecaller Inbound

16,500 - 22,800 /month

Akmev Solutions Private Limited

Fazullaganj, Lucknow

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Full Time

Job Highlights

Industry Type: Banking

10th Pass and above

All genders

5 days working | Flexible Shift

Job Benefits: PF

Job Description

We are looking for a Telecaller Inbound to join our team at Akmev Solutions Private Limited. The role offers ₹16,500 - ₹22,800 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller Inbound job

What is the eligibility criteria to apply for this Telecaller Inbound job?
Ans: The candidate should be 10th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16500 - ₹22500 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Telecaller Inbound job?
Ans: This Telecaller Inbound job will have 5 working days.
Are there any charges applicable while applying or joining this Telecaller Inbound job?
Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., Akmev Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller Inbound role?
Ans: There is an immediate opening of 5 Telecaller Inbound at Akmev Solutions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller Inbound job?
Ans: This Telecaller Inbound job has Flexible Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Shift

Flexible

Contract Job

Salary

₹ 16500 - ₹ 22800

Contact Person

Parveen Kumar

Interview Address

1, Balaganj, Lucknow

Posted 16 hours ago

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Job Hai > Jobs in Lucknow > Customer Support / TeleCaller Jobs in Lucknow > Telecaller Inbound