We are looking for a Telecaller Inbound to join our team at A2z Services. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.
More about this Telecaller Inbound job
Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have All Education levels with 0-6 years of experience can apply for this Telecaller Inbound role.
What salary is offered for this Telecaller Inbound job?
Ans : The salary for this Telecaller Inbound job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
Where is this job located?
Ans : This Telecaller Inbound job is located in Deogaon, Katni.
Why should you apply for this Telecaller Inbound job?
Ans : This Telecaller Inbound job offers a salary between ₹20,000-₹30,000 per month. This is a Both opportunity and has 99 openings available.