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Telecaller - EMI Collection

salary 12,000 - 25,000 /month*
company-logo
job companyDealz Management Technologies Private Limited
job location Karol Bagh, Delhi
incentive₹5,000 incentives included
job experience0 - 5 years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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Aadhar Card

Job Description

We are looking for a EMI Collection to join our team at Dealz Management Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 10th Pass and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Telecaller - EMI Collection job

  1. What skills and experience do you need for this Telecaller - EMI Collection job?
    Ans : To apply for this Telecaller - EMI Collection job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹25,000 per month in this Telecaller - EMI Collection position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller - EMI Collection job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Karol Bagh, Delhi.
  5. How many vacancies are there for this Telecaller - EMI Collection job?
    Ans : There are 10 vacancies for this Telecaller - EMI Collection role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller - EMI Collection job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller - EMI Collection, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller - EMI Collection position is Karol Bagh, Delhi.
  9. Who is the right fit for this Telecaller - EMI Collection job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-5 years of experience is the right fit for this Telecaller - EMI Collection job.
  10. What makes this Telecaller - EMI Collection job a good opportunity?
    Ans : This Telecaller - EMI Collection job is a good opportunity as it offers a salary between ₹12,000-₹25,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 25000

English Proficiency

Yes

Contact Person

Megha

Interview Address

Deepshikha Building Rajendra Place, Rajendra Place, Delhi
Posted a day ago
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