Telecaller - Collection

salary 18,000 - 25,000 /month
company-logo
job companyNextgen Hr Services
job location Devaganahalli, Bangalore
job experience0 - 3 years Experience in Customer Support / TeleCaller
Replies in 24hrs
20 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance

Job Description

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We are looking for a Job Title to join our team Company Name. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecaller - Collection job

  1. What is the eligibility criteria to apply for this Telecaller - Collection job?
    Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Telecaller - Collection job?
    Ans: This Telecaller - Collection job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller - Collection job?
    Ans: No, there is no fee applicable for applying this Telecaller - Collection job and during the employment with the company, i.e., Nextgen Hr Services.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller - Collection role?
    Ans: There is an immediate opening of 20 Telecaller - Collection at Nextgen Hr Services
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller - Collection job?
    Ans: This Telecaller - Collection job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Neha Kumari

Interview Address

Devaganahalli, Bangalore
Posted 5 days ago
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