Telecaller Collection

20,000 - 25,000 /month

Aye Finance Limited

Sector 44 Gurgaon, Gurgaon

1 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Tele Collection Officer to join our team at Aye Finance Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20000 - ₹25000(Incentive+PF+Insurance) and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 1 years - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5.5 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Telecaller Collection job

What skills and experience do you need for this Telecaller Collection job?
Ans : To apply for this Telecaller Collection job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
What salary is offered for this Telecaller Collection job?
Ans : The salary for this Telecaller Collection job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller Collection job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 44 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller Collection job is open for both male and female candidates.
What does the role of Telecaller Collection involve?
Ans : As a Telecaller Collection, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller Collection job is located in Sector 44 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Telecaller Collection job.
Why should you apply for this Telecaller Collection job?
Ans : This Telecaller Collection job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.