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Customer Support Tele Counsellor

salary 20,008 - 50,000 /month
company-logo
job companyTele Calling
job location Work from home
job experience0 - 2 years Experience in Customer Support / TeleCaller
20 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi, Punjabi
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab
star
Bike, Internet Connection, PAN Card, Aadhar Card, Bank Account, DRA Certificate

Job Description

We are looking for a Tele Counsellor to join our team at TELE CALLING. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 20,008 - ₹ 50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Tele Counsellor job

  1. Can freshers or experienced candidates apply for this Customer Support Tele Counsellor role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Tele Counsellor role.
  2. What salary is offered for this Customer Support Tele Counsellor job?
    Ans : The salary for this Customer Support Tele Counsellor job ranges between ₹20,000-₹50,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele Counsellor job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Tele Counsellor job?
    Ans : There are 20 vacancies for this Customer Support Tele Counsellor role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele Counsellor job is open for both male and female candidates.
  7. What does the role of Customer Support Tele Counsellor involve?
    Ans : As a Customer Support Tele Counsellor, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele Counsellor position is 15D Sector 15 Chandigarh, Chandigarh.
  9. Who is the right fit for this Customer Support Tele Counsellor job?
    Ans : A candidate having skills like Domestic Calling with 0-2 years of experience is the right fit for this Customer Support Tele Counsellor job.
  10. What makes this Customer Support Tele Counsellor job a good opportunity?
    Ans : This Customer Support Tele Counsellor job is a good opportunity as it offers a salary between ₹20,000-₹50,000 per month. This is a Full Time job and has 20 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20008 - ₹ 50000

Regional Languages

Hindi, Punjabi

Contact Person

Sonu Kashyap

Interview Address

15D Sector 15 Chandigarh, Chandigarh, Sector-35, Chandigarh
Posted 5 hours ago
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