jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Tele Counsellor

salary 15,000 - 22,000 /month
company-logo
job companyManpower Solutions
job location Bani Park, Jaipur
job experience0 - 6+ years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
10th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele Counsellor to join our team at Manpower Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 10th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Tele Counsellor job

  1. Can freshers or experienced candidates apply for this Customer Support Tele Counsellor role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-7 years of experience can apply for this Customer Support Tele Counsellor role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹22,000 per month in this Customer Support Tele Counsellor position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bani Park, Jaipur.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 10th Pass and above qualification with 0-7 years of experience can apply for this Customer Support Tele Counsellor job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Tele Counsellor, you will work on skills like Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Tele Counsellor job is located in Bani Park, Jaipur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-7 years of experience is ideal for this Customer Support Tele Counsellor job.
  10. Why should you apply for this Customer Support Tele Counsellor job?
    Ans : This Customer Support Tele Counsellor job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution, Calling Ability

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 22000

Regional Languages

Hindi

Contact Person

Katariya

Interview Address

Bani Park, Bani Park, Jaipur
Posted 3 hours ago
similar jobs

Apply to similar jobs

₹ 15,000 - 30,000 per month
Dignity Security And Manpower Private Limited
Work from home
Skills: ,, Other INDUSTRY
New
10 Openings
₹ 17,000 - 38,000 per month
C C Solution
Work from home
0 - 6 months Experience in Customer Support / TeleCaller
New
50 Openings
High DemandHigh Demand
₹ 28,000 - 38,000 per month
Make My Bharat Yatra Private Limited
Work from home
Skills: Computer Knowledge, Query Resolution, Non-voice/Chat Process
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates