Tele Counsellor

23,549 - 36,969 /month*

Inception Tour Private Limited

Air Force Area, Jodhpur

₹4,321 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

17 Openings

Incentives included

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

All Education levels

All genders

5 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Tele Counsellor to join our team at Inception Tour Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹23,549 - ₹36,969 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Tele Counsellor job

Can freshers or experienced candidates apply for this Tele Counsellor role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Tele Counsellor role.
What is the salary and job type for this role?
Ans : The salary for this Tele Counsellor job ranges between ₹23,500-₹36,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Air Force Area, Jodhpur.
How many vacancies are there for this Tele Counsellor job?
Ans : There are 17 vacancies for this Tele Counsellor role.
Is this job open for all genders?
Ans : Yes, this Tele Counsellor job is open for both male and female candidates.
What are the key responsibilities of this Tele Counsellor job?
Ans : As a Tele Counsellor, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele Counsellor position is Air Force Area, Jodhpur.
Who is the right fit for this Tele Counsellor job?
Ans : A candidate having skills like Query Resolution with 0-3 years of experience is the right fit for this Tele Counsellor job.
What makes this Tele Counsellor job a good opportunity?
Ans : This Tele Counsellor job is a good opportunity as it offers a salary between ₹23,500-₹36,500 per month. This is a Full Time job and has 17 openings.